I cannot download pictures from my iphone to my PC.

[rayancaleb]

I cannot download pictures from my iphone to my PC. The PC recognizes itunes and syncs with the iphone. However, the pc does not recognize the iphone as an external device (i.e. camera). Therefore, I do not see the iphone under the computer as a device options. Also, I checked the settings on autoload and they are correct, however the PC still does not recognize nor does it autoload the Iphone. I spoke with apple tech support and they said it is not a problem with the iphone but instead it is a problem with Microsoft. can you please help me?

Any idea?

Please help.

Thanks!

I didn't find the right solution from the Internet.

References
answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/i-cannot-download-pictures-from-my-iphone-to-my-pc/94f5c656-c1d9-48e6-9b6f-796ae048b75e

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